Shipping policy

  • PROCESSING TIMES

Since all our pieces are meticulously made by hand, your order will be processed between 5 and 10 business days depending on the volume of orders we have. If this changes, you will be notified by email.

You will receive an email once your order has been shipped with its corresponding tracking number.

  • SHIPPING METHODS

USPS, UPS and DHL

  • SHIPPING COSTS

The shipping cost is not included in the price of the product.

Shipping costs vary depending on the distance and weight of your package.

Shipping is free for orders over $50.

  • OTHER

Once the order has been sent, Civetteria will not be able to accurately resolve any questions about the status of your order, as it is an external company and is beyond our knowledge. You can track the shipment with the number and through the link provided in the shipping confirmation email.